Privacy Policy

Effective Date: February 2nd, 2026

Who we are:

Steven Stewart Enterprises LTD. (“operating as Generator Solutions, “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request information, book services, or otherwise interact with us.
We believe trust is earned — before, during, and after every interaction.

1. Information We Collect

We collect only the information necessary to provide our services professionally and effectively.

Personal Information You Provide

This may include:
Full name
Email address
Phone number
Service address
Property details related to generator
installation or service
Information submitted through quote requests, contact forms, or service bookings

Automatically Collected Information

When you visit our website, we may collect:
IP address
Browser type and device information
Pages visited and time spent on our site

This data helps us improve website performance and user experience.

2. How We Use Your Information

We use your information strictly for legitimate business purposes, including:

Responding to inquiries and quote requests
Scheduling and delivering generator installation, maintenance, or service
Communicating important service updates or confirmations
Improving our website, services, and customer experience
Meeting legal, regulatory, or insurance requirements

We do not sell, rent, or trade your personal information — ever.

3. How We Share Information

Your information may be shared only when necessary and only with trusted parties, including:

Licensed electricians, technicians, or contractors directly involved in your service.
Service scheduling, CRM, or communication platforms used to operate our business.
Regulatory authorities where required by law (e.g., Electrical Safety Authority / ESA compliance, insurance verification)
Finance Companies.

All third parties are expected to protect your information and use it solely for the purpose intended.

4. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse. This includes:

Secure systems and access controls
Limited internal access to personal data
Industry-standard safeguards for digital information

While no system is 100% immune, protecting your data is a responsibility we take seriously.

5. Cookies & Website Analytics

Our website may use cookies or similar technologies to:

Understand how visitors use our site
Improve functionality and performance

You can choose to disable cookies through your browser settings. Doing so may affect some site features.

6. Your Rights & Choices

You have the right to:

Request access to your personal information
Request corrections to inaccurate or outdated information
Withdraw consent for certain communications

All requests must be completed through email communications using -- info@generatorsolutions.ca

7. Third-Party Links

Our website may contain links to third-party websites.

Generator Solutions is not responsible for the privacy practices or content of those external sites.

We encourage you to review their privacy policies separately.

8. Changes to This Privacy Policy

You have the right to:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

All requests must be completed through email communications using -- info@generatorsolutions.ca

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Generator Solutions
📞 Phone: 705-286-1003
📧 Email: info@generatorsolutions.ca

All requests must be completed through email communications.

Our Promise

At Generator Solutions, privacy isn’t a checkbox — it’s part of doing the job right.
We protect what matters, including your personal information.