🔹 STANDBY GENERATOR FAQS

Clear answers. No surprises. Everything you need to know before, during, and after installation.

A home standby generator is an automatic backup power system that protects your home whether you’re there or not. When a utility power outage occurs — often due to severe weather or grid failure — the generator senses the interruption within seconds and automatically starts, restoring power to your home almost immediately. Once utility power is restored, the generator safely shuts down and returns to standby mode, ready for the next outage. Home standby generators run on natural gas or liquid propane and are permanently installed outdoors, similar to a central air conditioning unit. Because they connect to your existing fuel supply, no refueling is required.

No. A home standby generator is designed strictly as a backup power source, not as a replacement for utility service. It operates only when utility power is lost and automatically turns off once power is restored.
Generator sizing depends on several factors, including:

* Home size
* Electrical load
* Desired coverage (essential circuits vs. whole home)
* Frequency of power outages

As a local Authorized Generac Dealer, Generator Solutions provides a free, no-obligation site assessment. Our team will evaluate your home and recommend generator options that best match your needs and budget.
Most Generac home standby generators operate between 65–67 decibels, which is comparable to the sound level of a central air conditioning unit.
Proper placement and exhaust direction help minimize noise impact.
Generac home standby generators are designed to operate on one fuel source, either:

*Natural Gas, or
*Liquid Propane (LP)

The fuel type is selected during installation based on your property’s available supply.
Generac home standby generators are assembled in Wisconsin, USA, using a combination of domestic and foreign components. Generator Solutions has been an Authorized Generac Dealer since 2005, with over 20 years of installation and service experience. Our technicians are Generac trained and certified on a yearly basis to ensure your generator gets the absolute best possible care.

🔹 PURCHASE & INSTALLATION

* Home standby generators are permanent installations and may not be suitable in the following situations:
* Renters / Non-Property Owners Property owner approval is required for any permanent installation.
* Apartments, Multi-Family, or Mobile Homes Generac home standby systems are designed for single-residence installations.
* Vehicles, RVs, or Portable Applications Standby generators are not designed for motor vehicles, trailers, or transportable properties.

While some systems include installation guidance, Generac strongly recommends professional installation by an Authorized Generac Dealer. Electrical and fuel connections require permits and must comply with local electrical codes. Using Generator Solutions ensures:

* Code-compliant installation
* Proper permitting and inspections
* Long-term service and warranty support.
Most customers purchase through an Authorized Generac Dealer. Generator Solutions has been an Authorized Dealer since 2005 and offers:

* Free, no-obligation quotes
* Expert sizing recommendations
* Professional installation
* Ongoing service and support
To qualify for the 5-year limited warranty, you must:

1. Purchase your generator through an Authorized Generac Dealer
2. Have it installed and activated by that dealer

The warranty is typically applied within 8 weeks of installation.
Each generator model has specific clearance and placement requirements outlined in its installation manual. In addition to manufacturer guidelines, local municipal bylaws and electrical codes must also be followed. Generator Solutions ensures all installations meet these requirements.
Generac continues to manufacture new units daily and has expanded production capacity with additional facilities. Generator Solutions also manages its own inventory, helping minimize delays.
Typical air-cooled home standby generator installations range between $10,000–$20,000, plus gas connection costs. Final pricing varies based on:

* Generator size
* Installation complexity
* Site conditions
* Electrical and fuel requirements
Yes!.
It's True! 0% Financing, 0 Penalties! 100% OPEN!, Generator Solutions offers a variety of payment options that are tailored to individual needs helping make home standby power more accessible. (conditions apply -- contact us to find out more and how you can qualify).
Home standby generators are installed outside the home, usually positioned between:

* The fuel source (natural gas meter or propane tank), and
* The electrical service entry point

A site assessment is included with every free quote to determine the best location.

🔹 WARRANTY & MAINTENANCE

Yes. Like any engine-powered system, generators require regular maintenance, including:

* Oil changes
* Filter replacements
* System inspections

Generator Solutions offers annual maintenance agreements for worry-free ownership and uses OEM maintenance kits. We recommend servicing your generator every 6 months.

Mobile Link is Generac’s remote monitoring app that allows you to check your generator’s status from anywhere. Features include:

* Operating status
* Maintenance alerts
* System notifications

Newer Generac models now include cellular connectivity as standard, with Wi-Fi still available. Mobile Link is available on Apple App Store and Google Play and integrates with Amazon Alexa.
For more information or product support contact Mobile Link
1-844-843-9436
Yes. Generator monitoring features are optional. If you prefer not to connect your generator to Wi-Fi or cellular service, you can simply disable or avoid activating those features.
Generator Solutions is an Authorized Generac Service Center and can service Generac generators regardless of where they were purchased.

We offer:

* Certified technicians
* Warranty service
* Parts and technical support

Generac Customer Support is also available 24/7 at
1-888-436-3722.